AttivaSoft understands that the goals of Service Asset and Configuration Management (SACM) are to:
- Support many of the ITIL processes by providing accurate configuration information to assist decision making, e.g. the authorization of changes, the planning of releases, and to help resolve incidents and problems faster
- Minimize the number of quality and compliance issues caused by incorrect or inaccurate configuration of services and assets
- To define and control the components of services and infrastructure and maintain accurate configuration information on the historical, planned and current state of the services and infrastructure
AttivaSoft can assist with your SACM processes and supporting toolsets. Click the links below to see how our partners tools can assist in your SACM activites.