Configuration Management Database (CMDB)

AttivaSoft believes that your CMDB is one of if not the most important datasets in your IT organization.  Your CMDB should hold all of your IT assets, commonly referred to as configuration items (CIs), as well as the relationships between those CIs. When fully and correctly populated, the CMDB becomes a means of understanding how your IT infrastructure (products, systems, software, facilities, and people) make up the Services they support.  This will enable other related IT processes (Incident, Problem, Change) to realize the effect they have, and risks they may impose, on the business.