“Our personal experience with consumer technology at home has changed our expectations of enterprise information technology (IT) at work, driving employees to demand modern tools to do their jobs. We want the ease of Facebook®, speed of Twitter,® and service of Zappos.com. But what can IT do to meet these lofty goals? BMC MyIT gives companies the power to transform the IT experience and eradicate the old, cumbersome processes that have hampered our business productivity and stymied our personal fulfillment at work for too long…”
Download full white paper here: BMC MyIT – Next-Generation Self-Service