Service Management Implementations

AttivaSoft specializes in providing end-to-end IT Service Management (ITSM) services, from tool selection, implementation, training and support of BMC Remedy and Cherwell ITSM solutions. By effectively implementing an ITSM toolset, you can successfully manage operational resources, processes and technology yielding an IT enterprise that is aligned with the business objectives to deliver first class service.

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Our clients typical journey to IT Service Management maturity:

    AttivaSoft has a proven delivery methodology that has been honed and refined through the successful completion of hundreds of IT Service Management solution projects. Our methodology consists of mobilizing the right People, adhering to ITIL aligned Processes, advising on the optimal Technology platform and Partnering with committed client stakeholders to deliver results that guarantee customer satisfaction. ITSM implementation is our core offering….we are thought leaders who worry about the desired outcome so our customers can focus on what they do best. We incorporate common practices and risk averting experiences from hundreds of successful deployments. We are 100% committed to customer satisfaction and guaranteeing value to our clients.