SERVICES

Service Management Implementations

AttivaSoft specializes in providing end-to-end IT Service Management (ITSM) services, from tool selection, implementation, training and support of BMC Remedy and Cherwell ITSM solutions.

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ITIL Process Consulting and Training

The IT Infrastructure Library (ITIL) has been widely adopted as the de facto framework standard for IT Service Management (ITSM) and service delivery.

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Help Desk / Service Desk Outsourcing

We understand that every minute of downtime impacts business productivity. Each step in our service desk process is designed to get end users’ issues addressed quickly.

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IT Operations Support

If you are frustrated with your IT service provider, you are not alone. It is a common complaint we hear from business owners and managers.

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IT Technical Staffing

We pay attention to our client’s team culture. We match resources based on the technical experience, soft skills, personality trait and specific client environment.

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Service Asset and Configuration Management

AttivaSoft’s Service Asset and Configuration Management offering is primarily focused on maintaining information about Configuration Items

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