ITSM Tool Evaluation Survey

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[contact-form to=’wpalmer@attivasoft.com’ subject=’ITSM Tool Evaluation Survey’][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Title’ type=’text’/][contact-field label=’How many persons does IT provide services to?’ type=’select’ required=’1′ options=’1 – 99,100 – 999,1%26#x002c;000 – 4%26#x002c;999,10%26#x002c;000 or above,5%26#x002c;000 or above’/][contact-field label=’How many Tier 1 and 2 persons will utilize this tool?’ type=’select’ required=’1′ options=’1 – 25,26 – 99,100 or above’/][contact-field label=’How many other IT staff will utilize this tool?’ type=’select’ required=’1′ options=’1 – 25,26 – 99,100 or above’/][contact-field label=’Do you prefer On-Premise or SaaS?’ type=’select’ required=’1′ options=’On-Premise,SaaS,Open to either’/][contact-field label=’What Processes/Functions do you require the tool to support?’ type=’radio’ required=’1′ options=’Incident Management,Problem Management,Change Management,Release Management,Asset Management,Configuration Management/CMDB,Service Request Management/Service Catalog,Service Level Management,Knowledge Management,Event Management,Configuration Discovery and Dependancy Mapping,Automated Provisioning,Mobile Device Management,Chat/Messaging,Multi-Tenancy’/][contact-field label=’What integrations do you require?’ type=’radio’ required=’1′ options=’LDAP/AD,Event Management,Asset Discovery,Configuration Management and Deployment,Cloud Lifecycle Management,Mobile Device Management,Remote Login and Automation Services,Chat/Messaging,Microsoft Sharepoint,VoIP Telephony Services’/][contact-field label=’What other processes or additional must-have features do you require?’ type=’textarea’ required=’1’/][/contact-form]

Thanks for taking the time to complete our survey.  One of our Solutions Architects will be in touch with you soon with our recommendations for your consideration.

Wade Palmer

Director of IT Services

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