BMC Remedy MyIT

Work smarter with context-aware IT services - MyIT is a new self-service app that uses location, role, and preferences to guide employees to the answers and tools they need here and now.

  • Modernize your business with formless requests, context-aware services and crowd-sourced collaboration.
  • Improve employee productivity by reducing time wasted on technology-related issues.
  • Cut support costs by deflecting level-one calls to the service desk.
  • Let an amazing user experience boost customer satisfaction.
  • Deflect routine help desk calls to decrease the cost of high-priority tickets by 33%.
  • Cut IT-related downtime by 25% by connecting business users to IT services anywhere, anytime, on any device.
  • Find more time and resources for critical IT transformation projects.
  • Use across iOS, Android, or any device with an HTML5 browser.
  • Combine MyIT and Remedy with Smart IT to set a new service desk standard for the modern workplace.

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BMC MyIT AppZone