Remedy Change Management enables you to plan, track, and deliver changes and releases across the entire IT estate—from data centers to desktops. Advanced functionality including collision detection, impact analysis, and a visual change calendar helps you to implement changes faster and more frequently with fewer failures and less risk.
- 40% reduction in failed changes through controlled release management
- 55% reduction in cost per change event by using automated collision detection and impact analysis
- 35% increase in process efficiency with out-of-the-box ITIL® alignment
- 33% reduction in level-one ticket costs as a result of reduced help-desk calls